Careers at Pathway
Looking for a new challenge? Pathway is built around people first. We care about high standards, but we care just as much about being supportive, approachable and easy to work with.
CRM Manager
We’re looking for a CRM Manager to join Pathway and help e-commerce brands get more value from their customer data and lifecycle marketing. This is a hands-on role working across platforms like Bloomreach and Klaviyo, building journeys, campaigns, and CRM programmes that drive measurable growth and better customer experiences. You’ll work closely with clients and our small specialist team to design, build, and improve CRM programmes from strategy through to launch and optimisation.
Retention & Conversion Optimisation Manager
We’re looking for a Retention & CRO Manager to join Pathway and help e-commerce brands improve conversion and customer lifetime value. This is a hands-on role focused on experimentation, journey optimisation, and performance improvement across the full customer lifecycle. You’ll work closely with clients and our specialist team to identify friction, design and test improvements, and turn insight into measurable growth across acquisition, conversion, and retention.